Hoy me llego este correo de suspensión de twilio pero no he encontrado nada malo y trate de contactarme pero tienen mi cuenta en proceso de verificación, alguien mas que allá tenido este problema y como lo soluciono?
Correo:
Dear Customer,
Thank you for your interest in Twilio. At this time we are unable to proceed with your upgrade request, and your account has been temporarily suspended.
To re-activate your account, we ask that you reply to this email providing the following information:
- A detailed description of your use case of how you intend to use Twilio’s services. For example, if you plan to send marketing SMS to your customers, what is your opt-in/out process. Please include:
- links to the website/URL for this process
- screenshots or a scan/copy of the opt-in/out process
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If you wish to use Twilio for your business, please provide a link to your website or app. If applicable, please provide your email address from your business domain for verification purposes.
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If you have created other accounts or projects at Twilio previously, please provide a complete list of emails you have used to sign up with so that we can effectively review your profile.
Once we have received your information, your account will be given a thorough review to determine next steps. Incomplete responses to the verification questions above may delay the review process.
Sincerely,
Twilio Consumer Trust